What we can learn from Hershey during this time of crisis

He was a man of great compassion, ingenuity and philanthropy, particularly during difficult times. Can you or your business do the same?

What we can learn from Hershey during this time of crisisMilton Hershey had a couple of failed attempts at business before he founded and built the empire of Hershey Chocolate Co. If the story of Milton Hershey ended there, he would have been seen as a success and an inspiration to many. However, there’s much more to Hershey than just a successful business, because he…

Fear, panic and leadership in business

Identify the fear, consider its possible outcomes and their impact on your business, then develop a plan to tackle each outcome

Fear, panic and leadership in businessLike most people, I’ve been really scared a few times in my life. You know the feeling – the adrenaline rush that hits when you believe you’re about to lose something. It increases your heart rate, tightens your muscles, shortens your breath, and narrows your focus on the moment and your surroundings. If you think…

What leaders really need is a healthy dose of decency

We need leaders who are smart, recognize people’s needs and do something positive to meet them

What leaders really need is a healthy dose of decencyNews about the COVID-19 virus has gone viral. Media coverage, ever-changing and often contradictory, screams at us from all directions. It inundates us as we work from home, self-isolate or have isolation thrust upon us. At times like this, we would do well to remember that life continues beyond the pandemic, even if the current…

How to keep it together when everything is falling apart

In the face of the coronavirus, keep perspective. Focus on what matters and what you can control. Strive for a sense of well-being. And stay busy

How to keep it together when everything is falling apartI remember writing about personal and leadership resilience during the financial crisis. I guess the good news is, until now, we haven’t had an event so universally significant and impactful to test us. But here we are again. Unlike the financial crisis, where it was (just) about money, this time it will be – at…

O’Toole gets a significant boost from Kenney

How one endorsement could change the federal Conservative leadership race, pushing MacKay into the background

O’Toole gets a significant boost from KenneyAlberta Premier Jason Kenney endorsed former Veterans Affairs minister Erin O’Toole in the federal Conservative leadership election on March 5. Quite a few political observers were surprised by his decision. Some wondered why Kenney did it so early, since a new leader won’t be chosen until June 27. Others were puzzled why he backed O’Toole,…

The solution to management burnout

Are you a manager who feels trapped, underappreciated, struggling with no sense of ownership or purpose? You’re not alone but there are solutions

The solution to management burnoutHow often have you seen management who look like they would prefer to be anywhere else but at their desk? Lately I’ve been working with a couple of managers of different organizations who are exactly in this position. They lack energy, having worked to exhaustion for the company. They’re starting to be short with their…

Crime rises along with police budgets, yet cities are no safer

Toronto is a perfect example of a municipal system out of touch with effective policing. More money and new processes don't result in less crime

Crime rises along with police budgets, yet cities are no saferPolice services are once again hard at work preparing annual budget submissions for the next fiscal year. The cost of policing continues to mount year after year, and the justifications seem to repeat year to year as well. The budget for Canada’s largest municipal police force, the Toronto Police Service (TPS) now exceeds $1.2 billion,…

Justin Trudeau’s leadership failure

Leadership is complicated. Character counts, as do vision, competence, judgment and the ability to persuade or inspire. The PM misses the mark

Justin Trudeau’s leadership failureLooking at Prime Minister Justin Trudeau’s handling of the ongoing blockade fiasco, it’s difficult to avoid comparison with how his father, Pierre Trudeau, dealt with the 1970 October Crisis. Faced with the revolutionary FLQ’s kidnappings of British trade commissioner James Cross and Quebec provincial cabinet minister Pierre Laporte, the senior Trudeau moved decisively as prime…

Continuous improvement key factor to achieving business success

Every day in every way, continuous improvements can have significant impacts that will make us better people and better organizations

Continuous improvement key factor to achieving business successWhen I was a child, Mother (who either believed she was on the cutting edge of learning and psychology or just hoped we would grow up quickly) made my brothers and I repeat daily the phrase: “Every day in every way, I will get better and better and better.” Because we were often in trouble…

What you need to know about entrepreneurship

Owning a business is usually very hard work. We don’t have one boss – we have many

What you need to know about entrepreneurshipI should have paid more attention to the fact that my parents and their friends were rather tipsy from the wine they were drinking when they proposed an idea for a new product. However, being 21-years-old, having just finished my business program at college, full of energy and looking for a world of excitement in…
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