Clear communication the best defence during a conflict
The way we communicate can either build trust or tear it down
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Author: Faith Wood
Want to be heard? Stop yelling
Remaining calm is a power move that will get you results
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Words matter but your tone matters more
It’s your tone that decides whether people hear you or tune you out
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Tired of dog poop in public spaces? You’re not alone
Bag it, bin it or stay home
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Canadians are fed up with high taxes and broken services
We’re paying more in taxes than ever and getting less in return
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